Knowledgebase

You can use two methods to access your cPanel, either via the Hosting Australia Client Area or...

To change your cPanel password, please access the Hosting Australia client area, and follow the...

If you need to edit your DNS records for a website or service hosted on Hosting Australias...

An addon domain allows you to access more than one domain from your CPanel. This saves a great...

This article explains how to take a complete backup of your website, which includes: All Site...

From the main page in CPanel, click on the Backups link. This can be found under the Files...

Hosting Australia servers run a default version of PHP, which has been deemed stable and secure...

Hosting Australia servers run a default version of PHP, which has been deemed stable and secure...

PLEASE NOTE THIS METHOD IS NOW DEPRECATED AND UNSUPPORTED AND MAY NO LONGER APPLY TO YOUR HOSTING...

If you have multiple websites running under your hosting account, and need to set an older or new...

To set up Microsoft Office 365, login to cPanel, then add/update the following DNS records for...

Cron jobs allow you to set up certain tasks to occur on certain times or dates.From the main page...

A Catchall address is your default email address. If someone tries to send an email to an email...

From the main page in CPanel, click on the Disk Space Usage link. This can be found under the...

From your cPanel, you have the option to add additional domains you may own, onto your hosting...

If you need to edit your DNS records for a website or service hosted on Hosting Australias...

This is where you can test any email address by tracing its route from your server. It is useful...

Email accounts can be accessed via the Email Accounts page in cPanel. See below steps: Login...

Nobody likes seeing an error page, but having a customised error page can give the visitor a more...

To create a new FTP user, follow the below steps: From the main page in CPanel, click on the...

File Manager can be used to upload files to your account, delete files, change file permissions,...

A forwarder, or email redirect, is useful if you have multiple email addresses. This ensures that...

Front Page extensions are no longer supported by Microsoft, nor Hosting Australia. The extension...

Hotlink protection is important for any website. It prevents people from linking directly to...

This function allows you to block a specific IP address from being able to access your...

The Index Manager allows you to control how directories on your website are displayed.If there is...

From the main page in CPanel, click on the MySQL Databases link. This can be found under the...

CPanel is a powerful website management tool, but it can take some time to get used to. Following...

The following article details Hosting Australia's official network policy regarding PHP versions...

Domain parking is useful for when you have multiple domain names, and you want them all to point...

From the main page in CPanel, click on the Password Protect Directories link. This can be found...

Changing the Raw Access Logs allows you to tell the system how to manage the log files that are...

This function allows you to make a specific web page redirect to another page and display the...

Hosting Australia servers are generally set to Australian Eastern Standard Time, eg...

All hosted accounts include access to a fully functioning statistic system. To access the...

A subdomain will give you a page such as dev.example.com, or finances.example.com.Subdomains are...

It is vital to keep your contact information up to date, as the server uses this information to...

From the main page in CPanel, click on the Web Disk link. This can be found under the Files...

From the main page in CPanel, click on the Webmail link. This can be found under the Mail...

Your user name will be assigned to your account during setup and sent it the welcome email.It is...

From the main page in CPanel, click on the phpMyAdmin link. This can be found under the Databases...