Knowledgebase

You can use two methods to access your cPanel, either via the Hosting Australia Client Area or...

You can change your cPanel password, via the Hosting Australia client area. Changing cPanel...

If you need to edit your DNS records for a website or service hosted on Hosting Australia's...

An addon domain allows you to access more than one domain from your cPanel. This saves a great...

Domain aliases make your website available from another domain name. For example, you can...

This article explains how to take a complete backup of your website, which includes:All Site...

From the main page in CPanel, click on the Backups link. This can be found under the Files...

Hosting Australia servers run a default version of PHP, which has been deemed stable and secure...

Hosting Australia servers run a default version of PHP, which has been deemed stable and secure...

PLEASE NOTE THIS METHOD IS NOW DEPRECATED AND UNSUPPORTED AND MAY NO LONGER APPLY TO YOUR HOSTING...

If you have multiple websites running under your hosting account and need to set an older or new...

To set up Microsoft Office 365, login to cPanel, then add/update the following DNS records for...

Cron jobs allow you to automate certain commands or scripts on your site. You can set a command...

A Catchall address is your default email address. If someone tries to send an email to an email...

ModSecurity is a web application firewall that can work either embedded or as a reverse proxy....

From your cPanel, you have the option to add additional domains you may own, onto your hosting...

DNS converts domain names into computer-readable IP addresses. Use this feature to manage DNS...

Resetting Email Account Password See THIS page. Adding/Creating New Email Accounts See THIS...

Nobody likes seeing an error page, but having a customised error page can give the visitor a more...

File Transfer Protocol (FTP) is a network protocol for transferring copies of files from one...

File Manager can be used to upload files to your account, delete files, change file permissions,...

A forwarder, or email redirect, is useful if you have multiple email addresses. This ensures that...

FrontPage extensions are no longer supported by Microsoft, nor Hosting Australia. The extension...

Hotlink protection is important for any website. It prevents people from linking directly to...

This feature will allow you to block a range of IP addresses to prevent them from accessing your...

The “Index Manager” allows you to customize the way a directory appears when no index files...

Manage large amounts of information over the web easily. MySQL databases are necessary to run...

cPanel is a powerful website management tool, but it can take some time to get used to. Following...

The following article details Hosting Australia's official network policy regarding PHP versions...

Set a password to protect certain directories of your account. When you enable this feature, a...

Changing the Raw Access Logs allows you to tell the system how to manage the log files that are...

This function allows you to make a specific web page redirect to another page and display the...

Hosting Australia servers are generally set to Australian Eastern Standard Time, eg...

All hosted accounts include access to a fully functioning statistic system. Accessing Web...

A subdomain will give you a page such as dev.example.com, or finances.example.com.Subdomains are...

This is where you can test any email address by Tracking the Delivery from your server. It is...

It is vital to keep your contact information up to date, as the server uses this information to...

You have the ability to view your allocated disk space if it is within your hosting package. ...

From the main page in CPanel, click on the Web Disk link. This can be found under the Files...

Alternatively, you can log into webmail without first logging into cPanel. To do that, simply...

Your user name will be assigned to your account during setup and sent it the welcome email.It is...

Accessing phpMyAdmin via cPanel To do this, follow the below steps: First, you will need to...