Articles

 Able to receive but not send emails (SMTP Auth)

If you are able to receive emails but can't send, that means that your outgoing server isn't...

 Apple Mac - Mail settings changing automaticall and/or connection errors

If you are operating a MAC device, and having sporadic issues with mail settings changing or...

 Automated Server Email Storage Management

You can automatically assign deletion rules to your server based email folders.This is...

 Cant Delete Emails from iPhone-iPad

If you are getting the error "Unable to move message. The message could not be moved to the...

 Domain has exceeded the maximum defers and failures per hour

To help stop spam, we have started monitoring the amount of emails that each account sends out...

 Email Accounts - Resetting passwords and creating new accounts

Please see this article :...

 Email Quotas

If you need to adjust your email account size, or quote, please do so via cPanel. See below...

 IMAP or POP - What am I currently Using? (Windows Users)

To check what sort of mail protocol you are currently using on Microsoft Outlook, please follow...

 IMAP or POP - What am I currently using? (iPhone Users)

To check what sort of mail protocol you are currently using on your iPhone device, please follow...

 Leave a Copy of mail on server (Email Quota Issues)

To configure your POP email client to leave a copy of mail on the server, please follow the below...

 Outlook - Access account settings page

If you are asked by the Hosting Australia support team to check or access your email settings,...

 Outlook - Check email account settings

If you are having delivery issues, or have been advised by a Hosting Australia support team...

 Removing Emails from server

If you need to remove emails from your account, and for some reason are unable to access the...

 SPAM Filtering & Settings

All Hosting Australia hosting services, include a basic SPAM Filtering service, called Mail...

 What Version of Outlook Do I have?

If you need to know what version of Microsoft Outlook you are running, please follow the below...

 What server type are you using? IMAP or POP?

Hosting Australia mail servers support both IMAP and POP services. If you are using Outlook and...

 iPhone & iPad- Setup Outgoing Mail Authentication

To configure your Apple device to use outgoing mail authentication via a hosted server, please...