Check mail server hostnames - Microsoft Outlook 365 Print

If you are asked by the Hosting Australia support team to check or access your email settings, please follow the below steps:

1. Click the FILE tab from the top left hand side and move onto step b) below.
   

   
   

2. Once you have clicked the file tab, please click the Server Settings option.
   
   
   
   
3. The next page will appear as below. There are two sections of importance, the Incoming Mail and Outgoing Mail Server Settings.
   
   Please note the Incoming mail server & Outgoing mail server (SMTP) sections.
   
   These should generally be in the format of:
   
   Option 1: mail.[domain] (preferred setting)
   Option 2: [domain]
   
   For example, if your email address was info@acme.com.au, the preferred setting would be - mail.acme.com.au.