Setting Up Email on iPhone & iPad (IMAP) Print

Before You Start

Please have the following information ready before proceeding:

• Your full email address — e.g: name@yourdomainname.com.au
• Your email account password
• Your mail server address — which in most cases:mail.yourdomainname.com.au

Recommended Settings

Incoming Mail Server (IMAP)

Outgoing Mails Server (SMTP)

Setup Instructions

 

 

iOS Version Note: The current setup path is: Settings > Apps > Mail > Mail Accounts > Add Account. On older iOS versions this may appear under Settings > Mail > Accounts instead.

1. Open the Settings app on your iPhone or iPad.
2. Navigate to Apps, then tap Mail.
3. Tap Mail Accounts.
4. Tap Add Account.
5. Select Other from the list of account types.
6. Tap Add Mail Account.
7. Enter the following account details: Name (your full name), Email (your full email address), Password (your email password), and Description (a label for this account, e.g. Work Email).
8. Tap Next.
9. Select IMAP at the top of the screen.
10. Under Incoming Mail Server, enter Host Name: yourdomain.com.au, Username: your full email address, Password: your email password.
11. Under Outgoing Mail Server, enter the same Host Name, Username, and Password as above.
12. Tap Next. Your device will verify the account settings.
13. Ensure Mail is toggled on, then tap Save.

Note: Outgoing Server Credentials are required, even if the iPhone indicates that the outgoing mail server username and password are optional, they must be entered for email sending to work correctly.