You can contact our support teams via various methods, these are :

TICKETS - preferred method of contacting support.
Via our client area : clients.hosting-australia.com

PHONE
Please call 1300 761 930

EMAIL
support@hosting-australia.com

Please note, for the most efficient method of contacting support, please use the ticket system, or when you have an urgent request, please call us directly. Our email support queue is designed for non-urgent and query only contacts. The response time on an email will generally be within an hour or two, but may be up to 48 hours during busy times or outside of standard Australian operating hours. Ticket queues are monitored 24/7.

AFTERHOURS SUPPORT
If you require assistance outside of standard operating hours, please contact us via the ticket system, as outlined above. Alternatively, should you not have access to the ticket system, please email afterhours@hosting-australia.com.

If you have any queries regarding any of these methods, please contact us.