You can contact our support teams via various methods, these are :
TICKETS - preferred method of contacting support.
Via our client area : clients.hosting-australia.com
PHONE
Please call (07) 4914 2433
EMAIL
support@hosting-australia.com
Please note, for the most efficient method of contacting support, please use the ticket system, or when you have an urgent request, please call us directly. Our email support queue is designed for non-urgent and query only contacts. The response time on an email will generally be within an hour or two, but may be up to 48 hours during busy times or outside of standard Australian operating hours. Ticket queues are monitored 24/7.
AFTERHOURS SUPPORT
If you require assistance outside of standard operating hours, please contact us via the ticket system, as outlined above. Alternatively, should you not have access to the ticket system, please email afterhours@hosting-australia.com.
If you have any queries regarding any of these methods, please contact us.
- Home
-
Store
- Browse All
- Personal Web Hosting Packages
- Business Web Hosting Packages
- Reseller Hosting
- Backup Services
- Email & SPAM Protection
- Website Design
- Windows Plesk Hosting
- SSL Certificates
- Microsoft 365 Services
- WordPress LiteSpeed Hosting
- Contract Support
- PrePaid Support
- FusionWM
- Security Products
- Wordpress and Joomla Products
- SiteLock Malware Protection
- VPS Servers
- SEO Products
- Affiliate Products
- SMTP Mail
- Website Security
- VPN
- Register a New Domain
- Transfer Domains to Us
- Announcements
- Knowledgebase
- Network Status
- Affiliates
- Contact Us
-
More