Apple iOS Setup Print

Before you can add your account, you must first ensure that you have your password.

You can use Webmail to check your password. To access your webmail, go to webmail.[YOURDOMAIN].com.au, for example, webmail.hosting-australia.com.

If you are unsure of your password, please reset it through cPanel. reset your password via cPanel 

PLEASE NOTE - Because there are multiple phone types/versions, there will be a $75 charge if you are unable to follow this step-by-step guide and require additional assistance from our support team.

1. Select the Settings icon on your iPad or iPhone, it will look like the below:
   
   
   
2. Select Mail menu item.
   
3. Choose the Accounts option.
   
   
   
   
4. Select the Add Account option.
   
   
   
5. Select the Other option on the screen.
   
   
   
6. Select the Add Mail Account option.
   
   
   
7. Enter your account information and when finished press the Next button:
   
   • Name: The name you would like people to see
   • Address: Your full email address
   • Password: The password for your email account
   • Description: The name of the account that will appear in the Mail app
   
   
   
   
8. Now, make sure the IMAP option is selected. Fill in the required fields if any are not
   completed, and press the Next button when finished.
   
   • Incoming Mail Server
      o Host Name: The name of your mail server, if your domain is abc.com.au, it will
      be “mail.abc.com.au”
      o User Name: Your full email address
      o Password: The password for your email account
   
   • Outgoing mail server
      o Host Name: The name of your mail server, if your domain is abc.com.au, it will
   be “mail.abc.com.au”
      o User Name: Your full email address
      o Password: The password for your email account
   
   
   
   
9. Your iOS device will now say Verifying. Please wait
   
   
10. If you get the Cannot Verify Server Identity popup window, click the Continue button.
    (You may be asked this twice.) Your iOS device will now continue to say Verifying for a
    while. Please wait.
    
    
11. When verification is done, select the items you want to synchronize with your email
    account and then press the Save button.
    
    
12. That’s it! You will now be returned to the original setup screen where you will now see
    your new email account.