If you pay via Bank Transfer, you will need to manually pay the invoice via your Bank and allow for adequate processing time from our accounts team. Once the payment has cleared, the domain renewal will process.
Domain reminders are sent our approximately 60 Days prior to expiry. An invoice will be generated around 14 days later, with a due date of 14 Days prior to the domain expiry. This allows time for payments to clear, and ensure forgotten or overlooked invoices will generate reminders with adequate time to pay.
To check or change your auto renew status, please follow the below steps:
- Login to the Hosting Australia Client area, via clients.hosting-australia.com.
- Click on DOMAINS from the Client Menu, and choose MY DOMAINS.
- Click on the applicable domain from the list.
- On the domain detail page, choose AUTO RENEW from the menu on the left hand side.
- Click the button to toggle auto renew on or off.
NOTE:
If Auto Renewed is disabled, you will need to manually renew the domain. It is not an automated process.
When a domain invoice has already been created for a domain, and you choose to disable Auto Renew, this invoice will be cancelled and you will need to manually renew the domain.
See this page on details for manually renewing a domain.
